COVID-19: Local/State/Federal Resources

Posted By: Trinity Kutschinski COVID-19, Industry,

This page contains national, state, and county-specific contact information and reference websites to provide members a quick reference tool for responding to issues associated with COVID-19. 

In a recent COVID-19 Task Force press conference, President Trump emphasized the importance of contacting your local government, for specific protocols, preventative measures, supplies, and more. AAGO is here for you, and below, you will find a compilation of federal, state and county-specific references and resources to help you mitigate COVID-19.

Federal Resources

Federal resources include, COVID-19 resources that explain virus contraction, how to protect yourself and others, NLIHC's "covered properties" data base link, as well as, information released by NAA relating to the CARES Act restriction and protections, proper resident communications, and other regulatory related responses. 

Coronavirus (COVID-19)

The U.S. Surgeon General on How to Make a Homemade Facial Covering

Joint Information Center on COVID-19

  • Contact Information: (850) 815-4940

World Health Organization 

Center for Disease Control and Prevention

US Department of Labor- Occupational Safety & Health Administration 

  • Contact Information: (800) 321-6742

Cybersecurity and Infrastructure Security Agency (CISA)

  • CISA is responsible for identifying the "essential workforce," and has released guidance and essential services information on their website (linked above). Florida's Stay at Home Order follows CISA guidance in defining essential businesses and workforce personnel. 

NAA Guidance on Reopening Office and Amenity Spaces

NaA Guidance for Dealing with the Coronavirus

  • Guidance- Rent Collections Amid COVID-19
    • NAA has released guidance on handling rent payments during the pandemic. It is important to note that several provisions in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), prohibit "covered" properties from filing evictions for non-payment of rent.
    • This federal eviction suspension took effect on March 27, 2020, and extends 120 days.

NAA Analysis of Phase 3- Coronavirus Aid, Relief, and Economic Security Act (CARES Act) 

  • NAA's analysis includes information pertinent to individuals, housing, taxes, and small business.

NAA Payment Plan Agreement and Notice of Temporary Waiver of Late Fees

The U.S. Department of Housing and Urban Development: COVID-19 Resources

National Low Income Housing Coalition- Multifamily Properties subject to Federal Eviction Moratoriums

State Resources

State resources include Florida's COVID-19 Dashboard Tracker, a variety of state departments all of which are working collectively to develop COVID-19 related policy, as well as, information released by the Florida Apartment Association.

Florida Department of Health

Florida Division of Emergency Management

Florida Department of Economic Opportunity

Florida Housing Finance Corporation

FAA on What to Consider When Reopening your Amenities

  • This article contains a multitude of resources that contain guidance pertinent to the reopening of gyms and fitness centers, pools, and other amenity spaces. It is important to note that none of this information intends to serve as legal advice and strictly for informational use only. Both FAA and AAGO encourage members to contact their legal counsel on matters pertaining to these. 

Local Resources

Local resources include information on County and Municipal Emergency Orders, as well as, contact information for each of our five counties Department of Health and Emergency Management.

FAA Local Government COVID-19 Policy Tracker

  • FAA is working with local affiliates to maintain a running spreadsheet of all local emergency orders/policies in place throughout the state.


  • ICG has compiled all policies/orders in place (by County) throughout the state. It continues to be updated in real-time. 

Emergency Management By County Listing

County Department Contact Information Website
Orange Department of Health (407) 723-5004 Orange County Department of Health
  Emergency Management (407) 836-9140 Orange County Emergency Management
Osceola Department of Health (407) 343-2000 Osceola Department of Health
  Emergency Management (407) 742-9000 Osceola County Emergency Management
Seminole Department of Health (407) 665-3000 Seminole County Department of Health
  Emergency Management (407) 665-5102 Seminole County Emergency Management
Lake Department of Health (352) 589-6424 Lake County Department of Health
  Emergency Management (352) 343-9420 Lake County Emergency Management
Volusia Department of Health (386) 274-0500

Volusia County Department of Health

  Emergency Management (386) 254-1500 Volusia County Emergency Management


Looking for resources related to County-issued reopening Orders? 

County Emergency and Reopening Orders

Looking for additional Amenity Reopenings Resources?

Pool and Outdoor Amenity Reopening