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Event Details
Customer Service for the Service team
With Christopher Phillips, MAA
9:00 am– 12:00 pm
3 CEC’s
The service team is instrumental in whether or not a resident is happy or not. This class will enhance your skills to better provide exceptional customer service.
In this seminar, you will learn:
- What does customer service mean
- Who are your customers
- What is your role in customer service
- How does the service team impact customer service at your community
- How each customer interaction is an opportunity to deliver top notch customer service
Cost:
Free for APASS Subscribers
$79 Members / $109 Non-Members
*Free to Maintenance Mania Competitors*
