Everyone Gets A Trophy - From entitlement to engagement!

Customer Engagement!

Back to Events
Tuesday, August 18, 2020
10:00 AM - 11:15 AM (EDT)
Zoom Link will be sent out closer to the date of the class.
18 Seats Remaining
* Registration open until 8/17/20 at 12:00 AM (EDT)

Event Details

Everyone Gets A Trophy- From entitlement to engagement
with Kara Rice, Swift Bunny Chief Communications Officer & Russ Webb, Bay Area Apartment Association
10:00 am—11:00 am 
Everyone Gets a Trophy: Moving Team Members from Entitled to Engaged

According to recent research, nearly 7 out of 10 American workers are unhappy with their jobs. Their disengagement ranges from mildly dissatisfied to downright miserable. Worse yet, many take their dissatisfaction out on their bosses, coworkers, and customers. This is seriously bad for business!

With most workers dissatisfied and many assuming an attitude of entitlement, it may seem as if getting enthusiastic performance from your team members is an impossible task. It isn’t. In this eye-opening session, we’ll dive into the primary areas of focus that drive off-the-charts satisfaction and performance. Laugh while you learn actionable steps to getting the best out of your people. You’ll be rewarded with a more enjoyable work environment and greater productivity, customer satisfaction, and profitability. 

  • Millennials, amirite?  What’s the deal with this youngest generation? They’re not as entitled as they’re portrayed…here’s how to get their full commitment
  • Study examples from within multifamily and beyond that illustrate the power of multifamily leaders to impact results
  • Learn practical, easy-to-implement techniques for boosting engagement in your own communities and company

Cost: FREE for APass  | $29 Members | $69 Non-Members


For More Information:

Jeffrey Bey Edwards
Jeffrey Bey Edwards
Programs Manager AAGO (407)644-0539