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Conflict Resolution - FREE WEBINAR

Learn to navigate difficult conversations and manage conflict

Thursday, July 21, 2022
11:00 AM - 12:00 PM (EDT)
Zoom link will be sent out to attendees 24 hours before the webinar.
* Registration open until 7/20/22 at 4:30 PM (EST)
* Registration open until 7/20/22 at 4:30 PM (EST)
Meet Your Instructor

Conflict Resolution Webinar

PRESENTERS: Bry Carter, Phoenix Staffing Agency and Officer Daniel Holland, Maitland Police Department 
TIME: 11:00am—12:00pm

PRICE: Free for AAGO Members

CONTINUING EDUCATION CREDIT: 1

This webinar will consist of a brief presentation from our presenters and a Q&A portion for attendees. The presenters will discuss: 

  • Workplace safety
  • De-escalation techniques
  • Managing stress
  • Situational awareness
  • Effective communication tips
  • Providing customer service to a difficult customer
  • Strategies to preventing conflict 

To view NAA's Conflict Resolution Best Practices article, click here.

* Registration open until 7/20/22 at 4:30 PM (EST)
* Registration open until 7/20/22 at 4:30 PM (EST)
Meet Your Instructor

Please note, this webinar is FREE for AAGO members. If you are having issues registering for this webinar, please contact Chris Mahoney, Director of Career & Program Development.