Certified Apartment Manager (CAM) SOLD OUT

Set yourself apart from the crowd as a nationally recognized CAM designate!

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Thursday, September 19, 2019
9:00 AM - 5:00 PM (EDT)
340 North Maitland Avenue
Maitland, FL 32751-4788

Event Details

2019 CAM SCHEDULE *Dates are subject to change*
Sessions starts Thursday, April 18, 2019
All classes are from 9:00 am —5:00 pm.
Registration begins at 8:30 am

The Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors . Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately


The modules for CAM include:

Industry Experience & Financial Management

Marketing I & Marketing II

Property Maintenance

Human Resources

Risk Management & Legal

Resident Experience & Review

Program Requirements:
CAM candidates must complete the following requirements to obtain the CAM designation:
a minimum of 12 months of onsite property management experience;
successfully completed CAM coursework meet all examination requirements within 12 months of declaring candidacy for CAM



$875 for APASS Subscribers

$975 Member / $1,449 Non-Member


 The CAM Program is sponsored by:

407 Apartments

Pet and Playground

Switch Electric

Affinity Waste Solutions

DBK Construction & Service Solutions

MRI Software

Law Offices of Heist, Weisse & Wolk P.A.

Five Star Claims Adjusting

Pet Alliance of Greater Orlando

Rapid Response Team



September 19
9:00 AM - 5:00 PM Industry Experience & Financial Management April 18, 2019
9:00 AM - 5:00 PM Marketing I & Marketing II May 23, 2019
9:00 AM - 5:00 PM Property Maintenance June 13, 2019
9:00 AM - 5:00 PM Risk Management & Legal August 15, 2019
9:00 AM - 5:00 PM Resident Experience & Review September 19, 2019
9:00 AM - 5:00 PM Human Resources August 9, 2019

For More Information:

Desiree Starr
Desiree Starr
Certified Apartment Portfolio Supervisor (CAPS), NAAEI Faculty National Training Director Lantower Residential