Fair Housing for Maintenance Professionals
Maintenance professionals are often the first point of contact for residents, which makes fair housing knowledge not just important—but essential. This interactive webinar will go beyond the basics to explore real-world scenarios and common challenges that maintenance teams face on the job. Attendees will walk away with practical strategies to stay compliant, reduce liability, and strengthen resident trust.
Topics will include:
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Best practices for entering apartments and respecting resident privacy
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Do’s and don’ts when responding to service requests
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Communicating with residents in a fair and consistent manner
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Common fair housing pitfalls maintenance professionals should avoid
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Practical tips to support compliance and protect your community
CEC's earned: 1.00
Pricing:
- FREE for APASS Members
- $39.00 Member Rate
- $80.00 Non-Member Rate
Doug Chasick
Doug Chasick, CPM ® , CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the
former President of the Fair Housing Institute, Inc. With more than 49 years
of investment real estate experience, he began as the Resident Manager of a
524-unit apartment property and has been the President or CEO of five real
estate companies, responsible for portfolios of over 28,000 apartments. A Senior Instructor member of the NAAEI
Faculty, he leads the Advanced Facilitator Training course, and is the co-author of
“Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course.
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