Leading with Confidence: Supervisory & Leadership Skills
Great leaders do more than manage tasks—they inspire people, build strong teams, and create a positive workplace culture. This course is designed to help participants strengthen the essential skills needed to become a more effective supervisor and leader in today’s workplace.
From handling employee challenges and navigating difficult conversations to interviewing top talent and building team engagement, attendees will gain practical tools to lead with greater confidence and consistency. Participants will also explore strategies for motivating employees, recognizing performance, improving communication, and creating accountability within their teams. Whether you are stepping into a leadership role for the first time or looking to sharpen your supervisory approach, this class will provide actionable takeaways to help you support your team, strengthen performance, and lead with impact.
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Course Pricing
- FREE for APASS Members!
- $59.00 Member Rate
- $120.00 Non-Member Rate
This course earns 6.00 CEC's and is recommended for:



Course Facilitator


Desiree has over 20 years of experience in the multi-family industry as a learning and development professional. She is an expert in various areas, such as career development, facilitation, customer experience, leadership, and more. To her credit, she holds a Bachelor's degree from Rollins College, serves as NAAEI Faculty, and holds the NAA CAPS designation. Additionally, she serves as an adjunct professor for the Residential Property Management program at Valencia College. Her facilitation techniques provide tangible resources, and her approach is full of laughter and fun.
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