Successful Supplier Service and Sales Skills


Thursday, June 6, 2024
10:00 AM - 11:00 AM (EDT)
* Registration open until 6/6/24 at 8:00 AM (EST)
Register Now
* Registration open until 6/6/24 at 8:00 AM (EST)
Category: Virtual Engagement and eLearning
The Supplier Success course is designed to offer an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, apartment management companies, and apartment association members. You'll also learn valuable information about the sales cycle and how to prepare the best RFP and get it to the right people!

You'll learn about:

  • Understand how economic conditions have impacted the apartment industry
  • Define various types of multifamily housing
  • Describe measures of apartment community success
  • Understand the impact of pricing and lease management on a property’s financial performance
  • Examine local building and zoning considerations
  • Recognize measurements of a property’s success
  • Understand the inner structure of the apartment associations
  • Communicate using industry terms and acronyms
  • Identify financial decision-makers
  • Review property and company organizational charts
  • Review timing, resources, and daily operations of an onsite community
  • Recognize business resources to maximize selling opportunities
  • Learn methods for positioning products/services based on the goals of an apartment community
  • Begin relationship-building opportunities with other classroom participants

Earn 1 CEC | $39 for Supplier Members 


* Registration open until 6/6/24 at 8:00 AM (EST)
Register Now
* Registration open until 6/6/24 at 8:00 AM (EST)

Meet your Instructor

Russ Webb
Executive Director
Bay Area Apartment Association

For More Information:

Heather Alzate

Heather Alzate

CAM, CAPS, ARM, NAAEI Faculty

VP of Education , AAGO

View Profile

(407)644-0539x2100