CAM - Certified Apartment Manager

Set yourself apart from the crowd as a nationally recognized CAM designate!

Thursday, August 10, 2023
9:00 AM (EDT)
to Thursday, October 5, 2023 at 5:00 PM (EDT)
* Registration open until 10/5/23 at 12:00 AM (EST)
* Registration open until 10/5/23 at 12:00 AM (EST)
Enroll with NAA CAM Resources

Certified Apartment Manager 

Our Fall CAM session begins August 10th!

Currently considered the BEST OVERALL property management program from Bob Vila, the Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors. Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record-keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Thank you to our CAM Sponsors!




Interested in sponsoring a CAM course? Email Heather at


* Registration open until 10/5/23 at 12:00 AM (EST)
* Registration open until 10/5/23 at 12:00 AM (EST)
Enroll with NAA CAM Resources


APASS Subscriber: $875

Member: $975

Non-Members: $1,449

Program Schedule

August 10th: Industry Essentials and Financials
August 31st: Property Maintenance (Rescheduled to September 22nd!)
September 8th: Human Resources
September 21st: Marketing
September 28th: Risk Management and Legal
October 5th: Resident Experience & Review

AAGO will make every effort to keep the dates listed above. Please understand dates may be subject to change.

CAM Program Requirements: CAM candidates must complete the following requirements to obtain the CAM designation-

  • A minimum of 12 months of onsite property management experience,
  • Have successfully completed CAM coursework, and
  • Meet all examination requirements within 6 months of declaring candidacy for CAM 

Are you ready to take your CAM? Use the CAM readiness, self-assessment tool below.

Click Here

For More Information:

Heather Alzate

Heather Alzate


VP of Education , AAGO

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