Certified Apartment Leasing Professional (CALP)

NAAEI's newest credential!

Tuesday, June 13, 2023
9:00 AM (EDT)
to Wednesday, June 28, 2023 at 5:00 PM (EDT)
* Registration open until 6/9/23 at 12:00 AM (EST)
* Registration open until 6/9/23 at 12:00 AM (EST)
Enroll with NAA


First session starts Wednesday, June 13, 2023

The CALP Certified Apartment Leasing Professional course will help you earn the CALP credential, many people’s first industry credential, showing your employer that you’re committed to a career in residential property management.

During your CALP journey, you will learn about

  • Using technology to generate traffic
  • Measuring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Researching the competition and building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Creating effective marketing plans
  • Relationship sales processes and evaluating your personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Preparing prospects for the next steps in the rental process
  • Applying fair housing law and communicating rental criteria
  • Qualifying prospective residents according to the rental policy
  • Preparing and reviewing leases with new residents
  • Move-in processes
  • Responding to resident issues and maintenance requests
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey 

To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy

Interested in sponsoring this class? Contact Heather!

* Registration open until 6/9/23 at 12:00 AM (EST)
* Registration open until 6/9/23 at 12:00 AM (EST)
Enroll with NAA

CALP Program Schedule

Module 1: June 13th
Module 2: June 21st
Module 3: June 28th
AAGO will make every effort to keep the listed dates. Please understand they are subject to change.


APASS Subscriber: $349

Member: $399

Non-Member: $499

Thank You to Our Sponsor!

For More Information:

Heather Alzate

Heather Alzate


VP of Education , AAGO

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