Personal Customer Service in a Digital Age

Customer Service is not dead...but it is on life support!

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Tuesday, August 11, 2020
10:00 AM - 11:15 AM (EDT)
Via Zoom (camera not required)
16 Tickets Remaining
* Registration open until 8/10/20 at 12:00 AM (EDT)

Event Details

Personal Customer Service in a Digital Age
with Russ Webb, Bay Area Apartment Association
10:00 am—11:00 am 
1 CEC

Customer service is NOT dead....but it's on life support for sure. In an age of social distancing and social media, how do we maintain a personal connection in this digital age?

Come learn how to find connection points and create an environment that will foster great customer rapport with both new and old customers/residents! 

 

Cost: FREE for Members / $69 Non-Members

 

For More Information:

Jeffrey Bey Edwards
Jeffrey Bey Edwards
Programs Manager AAGO (407)644-0539