Fair Housing in the Leasing Office
Everyday Decisions that Create Risk
Fair Housing compliance starts with the very first interaction with a prospective resident and continues throughout the leasing process. Even well-intentioned conversations and routine decisions can create compliance risks when policies and practices are not applied consistently. This session will explore common Fair Housing challenges in the leasing office, including advertising, prospect inquiries, rental applications, screening criteria, and steering. Participants will learn to recognize potential red flags, communicate confidently, and create a more consistent, inclusive leasing experience.
Key Takeaways
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Identify common Fair Housing mistakes that can occur during everyday leasing interactions.
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Recognize potentially discriminatory language in advertising, marketing, and conversations with prospects.
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Apply rental criteria and screening policies consistently to all applicants.
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Understand steering and how to provide housing information without influencing a prospect's choices based on protected characteristics.
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Develop practical strategies for reducing Fair Housing risks throughout the leasing process.
Course Pricing:
- Free for APASS Members
- Members: $39.00
- Non-Members: $80.00
This course qualifies for 1.00 CEC and is recommended for:
Meet your Instructor
Attorney Cordova is a graduate of the University of Central Florida-Levin College of Law and holds a Master's Degree in Public Policy from the University of Colorado. He serves as a Project Manager for the Fair Housing Education & Outreach Initiative. In addition to legal services to underserved and vulnerable populations, Attorney Cordova facilitates Fair Housing programs throughout the State. His expertise helps housing professionals understand adverse effects and legal remedies violations can cause. In this course, he will provide the most up-to-date information on Fair Housing law, protected classes, and more!
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