EQ+IQ+CQ=Effective Change Leadership


Wednesday, March 11, 2026
10:00 AM - 11:00 AM (EDT)
Join Us Virtually
* Registration open until 3/10/26 at 12:00 PM (EDT)
Register Now
* Registration open until 3/10/26 at 12:00 PM (EDT)
Category: Webinars

Change is constant — but leading it successfully requires more than a strategy. Today’s leaders must leverage emotional intelligence (EQ), cognitive intelligence (IQ), and cultural intelligence (CQ) to inspire confidence, gain buy-in, and guide their teams through transformation.

In this high-impact leadership webinar, we’ll explore how these three dimensions of intelligence work together to improve communication, build trust, and create an environment where collaboration and transparency thrive. Attendees will learn practical techniques for articulating change initiatives clearly, reducing resistance, and strengthening team engagement throughout the change journey.

Whether you’re implementing new technology, redefining workflows, or driving organizational shifts, this session will equip you with the tools to lead change effectively — with clarity, confidence, and connection.

Participants will walk away with:

• Strategies for integrating EQ, IQ, and CQ into daily leadership practices
• Communication approaches that boost trust and team alignment
• Tools for navigating change with empathy and decisiveness
• A framework for building resilient, future-ready teams

Be the leader who doesn’t just manage change — but accelerates it.



* Registration open until 3/10/26 at 12:00 PM (EDT)
Register Now
* Registration open until 3/10/26 at 12:00 PM (EDT)

Cost

  • Free for APASS
  • $39.00 Member Rate
  • $80.00 Non-Member

This course is ideal for:


Meet Your Facilitator

Desiree Starr, NAAEI Faculty
Director of Learning & Development
Advenir Azora
Desiree has over 20 years of experience in the multi-family industry as a learning and development professional. She is an expert in various areas, such as career development, facilitation, customer experience, leadership, and more. To her credit, she holds a Bachelor's degree from Rollins College, serves as NAAEI Faculty, and holds the NAA CAPS designation. Additionally, she serves as an adjunct professor for the Residential Property Management program at Valencia College. Her facilitation techniques provide tangible resources, and her approach is full of laughter and fun. 

For More Information:

Heather Alzate

Heather Alzate

CAM, CAPS, NAAEI Faculty

Vice President, AAGO

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(407)644-0539