CAM - Certified Apartment Manager

Set Yourself Apart from the Crowd as a Nationally Recognized CAM Designate!

Thursday, February 8, 2024
9:00 AM (EST)
to Thursday, April 18, 2024 at 5:00 PM (EDT)
* Registration open until 2/1/24 at 5:00 PM (EST)
* Registration open until 2/1/24 at 5:00 PM (EST)
Enroll with NAA CAM Resources

Certified Apartment Manager 

Our first CAM session of 2024 begins February 8th!

Currently considered the BEST OVERALL property management program by Bob Vila, the Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors. Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record-keeping
  • Analysis of the property’s financial operations with corrective actions for under-performance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately


Thank you to our Sponsors!






  Interested in sponsoring a 2024 CAM course? Email Heather at


Do not forget about APASS!

APASS costs $795 annually. This allows access to over 100 courses for FREE and includes discounted rates for all NAA Designations, CPO, and EPA courses. 

Contact Heather for more information.

* Registration open until 2/1/24 at 5:00 PM (EST)
* Registration open until 2/1/24 at 5:00 PM (EST)
Enroll with NAA CAM Resources


APASS Subscriber: $966

Member: $1,073

Non-Members: $1,594

Program Schedule

February 8th: Industry Essentials and Financials 
February 22nd: Property Maintenance
March 14th: Human Resources
March 28th: Marketing
April 4th: Risk Management and Legal
April 18th: Resident Experience & Review

AAGO will make every effort to keep the dates listed above. Please understand dates may be subject to change.

CAM Program Requirements: CAM candidates must complete the following requirements to obtain the CAM designation-

  • A minimum of 12 months of onsite property management experience,
  • Have successfully completed CAM coursework, and
  • Meet all examination requirements within 6 months of declaring candidacy for CAM 

Are you ready to take your CAM? Use the CAM readiness, self-assessment tool here.

For More Information:

Heather Alzate

Heather Alzate


VP of Education , AAGO

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