Kathryn Jennings
Project Manager
Lapin Services
Professional Bio
Kathryn Jennings is an accomplished Sales Account & Project Leader with over a decade of experience helping businesses grow through exceptional service delivery, strategic account oversight, and efficient workflow management. With a strong foundation in healthcare, construction, and facilities services, she excels at aligning customer goals with operational capabilities to drive long-term success.
Currently serving as a Project Manager at Lapin Services, Kathryn oversees a portfolio of stormwater, wastewater, septic, and grease service accounts. She manages everything from prospecting and contract negotiations to project execution and service quality assurance.
As her career evolved, she took on more responsibility in construction and service-based industries, managing field teams, dispatch coordination, and client onboarding. Her attention to detail, professionalism, and ability to resolve high-stakes challenges have made her a trusted leader across sectors.
At Lapin Services, she manages commercial service contracts, leads initiatives to improve internal workflows, and serves as the key point of contact for major clients. Her strong communication skills and hands-on approach make her a go-to expert for both strategy and execution.
Values That Drive Her Work
• Integrity: Do the right thing, even when it’s difficult.
• Empathy: Understand client and team challenges with compassion.
• Excellence: Deliver the highest standard of work, every time.
• Accountability: Own the outcome and always follow through.
• Innovation: Seek better, smarter, faster ways to serve.
Currently serving as a Project Manager at Lapin Services, Kathryn oversees a portfolio of stormwater, wastewater, septic, and grease service accounts. She manages everything from prospecting and contract negotiations to project execution and service quality assurance.
As her career evolved, she took on more responsibility in construction and service-based industries, managing field teams, dispatch coordination, and client onboarding. Her attention to detail, professionalism, and ability to resolve high-stakes challenges have made her a trusted leader across sectors.
At Lapin Services, she manages commercial service contracts, leads initiatives to improve internal workflows, and serves as the key point of contact for major clients. Her strong communication skills and hands-on approach make her a go-to expert for both strategy and execution.
Values That Drive Her Work
• Integrity: Do the right thing, even when it’s difficult.
• Empathy: Understand client and team challenges with compassion.
• Excellence: Deliver the highest standard of work, every time.
• Accountability: Own the outcome and always follow through.
• Innovation: Seek better, smarter, faster ways to serve.
Interests
Advocacy (Issues, Government Affairs, Politics), Continuing Education, Engagement (Networking/Events), Industry Trends, Leadership Development, Marketing and Sales, Workforce Development